Beadazzle Designs

Terms and Conditions – Please read carefully as these terms apply to each order

©      Once an order is placed we will confirm back to you the full cost of the order excluding Postage and Packing costs.

©      Where the order value (excluding Postage & Packing) is under £100 we require full payment before work commences on the order.

©      Where the order value (excluding Postage & Packing) is over £100 a 50% non returnable deposit is payable before work commences on the order. The remaining 50% must be paid at least 10 days prior to dispatch of each stage of the order. Goods will only be dispatched after full payment of each stage (including Postage and Packing) has been received and cleared.

©      It is important to note that all orders are quoted excluding Postage and Packing; this cost can only be calculated once the work on each stage of your order has been completed and will be added to the final cost for that stage. Please note that if you require your order to be delivered in stages then this will increase the cost of delivery.

Orders under £36 will be sent by ROYAL MAIL RECORDED DELIVERY
Orders over £36 and less than 2kg in weight, will be sent by ROYAL MAIL SPECIAL DELIVERY
Orders over 2kg in weight, will be sent by ROYAL MAIL SPECIAL DELIVERY or COURIER
All services are charged at cost and will require a signature.

As a guide the scale of charges for ROYAL MAIL SPECIAL DELIVERY is as follows:

• Up to 1kg - £6.40
• 1kg to 2kg - £8.25
• 2kg to 10kg - £20.70

Due to high courier charges, please email/telephone for alternative delivery charges to the following locations:-
Channel Islands
Isles of Scilly
Isle of Wight
Northern Ireland
Isle of Man
Scottish Offshore Islands
Scottish Postcodes IV, HS, KA27-28, KW, PA21-49, PA60-78, PH18-26, PH30-42, ZE

Europe & Worldwide delivery by quotation.

©      From time to time our suppliers & manufacturers change the specifications and availability of certain materials without notice. Therefore we highly recommend that your order includes all your stationery requirements and that you order a sufficient quantity of  ‘spares’ to allow for such things as mistakes, extra guests, keepsakes and the like. We cannot be held responsible if subsequent orders cannot be fulfilled due to discontinued materials.

©      Proof-reading is the sole responsibility of the customer. We cannot be held responsible for any errors that go unnoticed after the proofs have been approved. Where names are being used, e.g. place cards and table plans, names must be sent by email in a WORD DOCUMENT to ensure correct spellings.

Whilst every pre-caution is taken to ensure all information is correct, It is your final responsibility as a client to proof read and check through the wording/dates.
By signing all documentation, you are agreeing that all documents have been proof read.

©      Although we do recommend you order a small amount of excess stationery, there are no refunds offered on such excesses.

©      We undertake to ensure the general design of each item is the same, however the customer accepts that each item is handmade therefore slight differences may occur between each individual item.

©      If any changes are made to an order where the work has already taken place, additional charges will be made.

©      Should an order be cancelled (for whatever reason) all payments already made are non refundable. If an order is cancelled after production has commenced and the work in progress has incurred costs in excess of the deposit(s) paid, there will be an additional charge payable for the work produced to date.

©      If the order is partially cancelled we reserve the right to charge a cancellation fee to cover the cost of materials and/or work in progress to date on the cancelled portion of the order.
If changes are made to an order (for example changing the order of names on a table plan, after the final draft has been submitted) where the work has already taken place,
additional charges will be made, plus material costs if applicable.

©      Prices are subject to change without notice. Any price increase will not affect orders that have been confirmed.

©      The sole responsibility of gaining copyright permission for use of hymns in the Order of Service rests with the customer.

©      In the unlikely event that an error has occurred, please notify us immediately so that the problem can be rectified.

©      All items are checked thoroughly and as such are sent out in perfect condition. In the unlikely event of damage occurring during transit you must notify us immediately so that we can arrange replacements as soon as possible. In such circumstances, please retain all damaged goods and packaging for inspection, as failure to do so may invalidate your claim to a free of charge replacement.

©      All items will have a discreet "Beadazzle Designs" clear label on the back.