Beadazzle Designs

©       Once an order is placed we will confirm back to you the full cost of the order excluding Postage and Packing costs.

©       Where the order value (excluding Postage & Packing) is under £100 we require full payment before work commences on the order.

©       Where the order value (excluding Postage & Packing) is over £100 a 50% non returnable deposit is payable before work commences on the order. The remaining 50% must be paid at least 10 days prior to dispatch of each stage of the order. Goods will only be dispatched after full payment of each stage (including Postage and Packing) has been received and cleared.

©       It is important to note that all orders are quoted excluding Postage and Packing; this cost can only be calculated once the work on each stage of your order has been completed and will be added to the final cost for that stage. Please note that if you require your order to be delivered in stages then this will increase the cost of delivery.

©       Proof-reading is the sole responsibility of the customer. We cannot be held responsible for any errors that go unnoticed after the proofs have been approved.

©       From time to time our suppliers & manufacturers change the specifications and availability of certain materials without notice. Therefore we highly recommend that your order includes all your stationery requirements and that you order a sufficient quantity of  ‘spares’ to allow for such things as mistakes, extra guests, keepsakes and the like. We cannot be held responsible if subsequent orders cannot be fulfilled due to discontinued materials.

©       Although we do recommend you order a small amount of excess stationery, there are no refunds offered on such excesses.

©       We undertake to ensure the general design of each item is the same, however the customer accepts that each item is handmade therefore slight differences may occur between each individual item.

©       If any changes are made to an order where the work has already taken place, additional charges will be made.

©       It is the responsibility of the customer to ensure they supply the correct spelling of guest’s names. To ensure there is no misunderstanding we recommend sending lists of names by email as corrections for incorrectly spelt names (unless the fault lies with us) will incur additional charges.

©       Should an order be cancelled (for whatever reason) all payments already made are non refundable. If an order is cancelled after production has commenced and the work in progress has incurred costs in excess of the deposit(s) paid, there will be an additional charge payable for the work produced to date.

©       Prices are subject to change without notice. Any price increase will not affect orders that have been confirmed.

©       If the order is partially cancelled we reserve the right to charge a cancellation fee to cover the cost of materials and/or work in progress to date on the cancelled portion of the order.

©       The sole responsibility of gaining copyright permission for use of hymns in the Order of Service rests with the customer.

©       In the unlikely event that an error has occurred, please notify us immediately so that the problem can be rectified.

©       All items are checked thoroughly and as such are sent out in perfect condition. In the unlikely event of damage occurring during transit you must notify us immediately so that we can arrange replacements as soon as possible. In such circumstances, please retain all damaged goods and packaging for inspection, as failure to do so may invalidate your claim to a free of charge replacement.

©       All items will have a discreet "Beadazzle Designs" clear label on the back.